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More and more, we are seeing our customers implementing zero touch IT and bursting at the seams with new ideas on how to automate and create a hands-off process for their IT teams to be able to concentrate on more strategic and sensitive projects. A recent post in our BetterIT community got us thinking here at BetterCloud: How do we provide our users with a way to schedule onboarding without the use of Okta or Zapier; sticking only with Google and BetterCloud?We set out to make this workaround happen, and today we’re providing instructions on how you can set up onboarding using a Google Sheet, an Apps Script, and BetterCloud. This allows IT admins to set a specific date as an employee’s onboard day, detailing down to the hour when onboarding should occur. It ensures that the user is set up for success on day 1.Please note: This Apps Script is designed to only move users into their onboarding OU. This should not be used to schedule any other automated processes. We do not recommend modi
Have a Google Workspace user that isn't getting populated with Dynamic fields within your workflows?  Our support team has you covered with a walkthrough here! Let us know below if this worked for you or if you have any further questions!
@bert.smith found an awesome BetterCloud workaround for sending messages to private channels in a Workflowđź—¨ Link to Slack thread
OK but have you seen this video by our very own and very loved Brian?IT’s 2022 Priorities: Improving day to day operations (30%), reducing IT costs (28%) and improving customer service and satisfaction (28%) according to Snow Software 2022 IT priorities study  commissioned by Regina Corso Consulting survey of 1,008 IT decision makers.But I don’t need to tell y’all that. You and I both know that our mission is to elevate the role of IT and make you look like the masterminds and wizards you are by implementing zero touch. I’m quite sure you’ve heard it from us before! Well, here’s Brian, showing you how he’s made Zero Touch Hardware Easy!!  What was your favorite part?Â
If you are looking for details and limitations for the "Export" action that is available when exporting selected items from app.bettercloud.com, you’ve come to the right place! In a newly revamped article, our support team explains these details and limitations including using the Shift + Click method that will provide additional selections to get the most out of your exports.And isn’t that all we really want out of life?Check out the full list here and let me know what you think below!
Is it too late to invoke the New Year? Oh well, I’m kitschy like that.It’s 2022 and we have a new game! It’s a quiz! Here’s how it’s going to go!Today through Friday (January 24-28th, 2022) I will be posting one link to a question on this post (it’ll take you to a little survey page to answer the question). Answer the question correctly to be entered into a drawing to win a prize! Each correctly answered question is an entry into the drawing!I will randomly draw three winners in the first week of February to throw a fun prize at! You can get up to 5 entries if you answer each day’s question. You don’t have to answer the day of - but all answers must be timestamped by 11:59pm Eastern on January 30, 2022. How easy is that!  Here are the questions:MondayTuesdayWednesdayThursdayFriday Here are terms and conditions if you feel like reading those. Â
I know we loved the quiz last week, and we want to keep going strong! Say hello to the SaaSOps January 2022 Word Search!! YAY! Here’s how it’s going to go!Click here (or on the attachment below) to download the word search, find the words and snap a pic!Submit that completed word search via this form by 11:59pm on February 6, 2022, to be entered to win one of three $25 gift cards.It’s all so easy.   Here are the terms and conditions, as usual.
We’re updating some of our documentation, and in collaboration with our ever-amazing support team, I wanted to bring you some newly revamped articles that you may want to revisit! Today’s article introduces you to role based privileges. Role based privileges allows you to grant access to the BetterCloud app, and customize that access, for users and admins at different security and operational levels on your domain.   A great example of a use case for this feature for Google is giving someone access to the Directory but NOT allow that person to make other people a Super Admin.  This nifty guide will walk you through the whole process and our training and certification team will teach you how to do this in our Admin Fundamentals course! Tell us below how YOU use this feature!
BetterCloud’s Send Email action allows you to customize the email address your email is coming from so end users are more likely to read and react appropriately to that critical communication point. Today the email is sent from notifications@bettercloud, but now you can replace that with your company's trusted email address. In the video below, Dan walks you through how to set up and use this new feature!  Love what you see here? Let us know in the comments!This bring up a bunch of good ideas? Put in a feature request!More of a reader than a listener/want more information? Check out the documentation!
A perfect storm of trends is driving SaaS management platform (SMP) adoption right now. But what exactly does an SMP do? And why would IT need one? Packed with 40 pages of guidance, tips, and data on SMPs, this is the most comprehensive guide to SMPs out there.Download this ebook here to learn:What an SMP is (and isn’t) Why SMPs are so popular right now 12 ways SMPs cut costs, save time, and reduce risk How to make a business case for SMPs 4 signs you’re ready for an SMP The secret to successful automation with an SMP Tips on maximizing your success with an SMPÂ
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