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API & Developers

Discuss the BetterCloud API and custom Integrations

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Hi all,Can you pass action dynamics fields to custom api webhook callFor example https://HIDDE...

Hi all,Can you pass action dynamics fields to custom api webhook callFor example https://HIDDEN.atlassian.net/rest/api/3/issue/{{action6.Response.key}}/transitionsIs this a valid use of dynamic fields? Link to Slack thread

Are there any APIs available for extracting BetterCloud logs? For example, if I wanted to build...

Are there any APIs available for extracting BetterCloud logs? For example, if I wanted to build a service that integrates BetterCloud with DataDog or Humio for log aggregation. Link to Slack thread

@mikestone-bettercloud et al , has anyone connected BC with Looker? (Specifically for permissio...

@mikestone-bettercloud et al , has anyone connected BC with Looker? (Specifically for permissions, we’re doing auth with google SAML) Link to Slack thread

Hi All,Quick question, what's the best way to do monitoring via API or constant check via until...

Hi All,Quick question, what's the best way to do monitoring via API or constant check via until expected results.Specifically, I am trying to check if a ticket is on a particular status and if so, then continue with the workflow. But it feels that try the call until success is the wrong approach as...

Happy Friday team! How do I call a specific inbound request transformer on a BC API call? I thi...

Happy Friday team! How do I call a specific inbound request transformer on a BC API call? I think I saw documentation on this a while back but it’s not in my notes Link to Slack thread

Is this place best for those new to the Bettercloud API?

Is this place best for those new to the Bettercloud API? Link to Slack thread

Hi all,I am going mental with this integration. I hope you guys can give me a hand or at least ...

Hi all,I am going mental with this integration. I hope you guys can give me a hand or at least point into the right direction. I feel like I am already there just need a little push.I get a response from an action. The response looks like this:{ "expand": "names,schema", "startAt": 0, "maxR...

Gents, I hope I can pick your brains one more time:I would like to create a custom integration ...

Gents, I hope I can pick your brains one more time:I would like to create a custom integration from bettercloud to Jira Service desk to extend the current functionally. Trying to create a ticket within Jira. Using postman, I was able to successfully create it. this what Jira is expecting as payload....

Is there a way to execute a workflow without an alert but instead use an REST API call?

Is there a way to execute a workflow without an alert but instead use an REST API call? Link to Slack thread

Has anyone here used the Bettercloud API to connect Simplrr? It’s an intranet running on a sale...

Has anyone here used the Bettercloud API to connect Simplrr? It’s an intranet running on a salesforce backend Link to Slack thread

Is there an API method for searching BC users and filtering by field? I’m hoping to do somethin...

Is there an API method for searching BC users and filtering by field? I’m hoping to do something similar to what is possible in the webUI Link to Slack thread

Yes, @gillenb. If you have this email parameter in your action, you can route this parameter to...

Yes, @gillenb. If you have this email parameter in your action, you can route this parameter to the url by using {{payload.user_email}} you are sending in the webhook like this: https://screenshots.bettercloud.com/o0uvXmZl. So when you save this action and use it in workflows, the user_email value...

Hey team, apologies for the very specific question. What values does userId accept in the Gsuit...

Hey team, apologies for the very specific question. What values does userId accept in the Gsuite Move User to Org Unit action? I’ve been using an email address there, but that seems to be causing some issues where deactivated Gsuite users have the same email address as active users (or aliases). Is...

Is anyone using PayCom as HRIS with Bettercloud?

Is anyone using PayCom as HRIS with Bettercloud? Link to Slack thread

Is it possible to create an ‘event’ or the ‘when’ portion of a workflow statement using a custo...

Is it possible to create an ‘event’ or the ‘when’ portion of a workflow statement using a custom integration via a third-party API? Link to Slack thread

Hey guys, Let me run this idea by you.I want my ticket system to send a request to BetterCloud ...

Hey guys, Let me run this idea by you.I want my ticket system to send a request to BetterCloud to run an specific workflow, let's say for on-boarding a new user.Is this something possible?I know that I can execute a workflow from a API call but, how do I set the "WHEN" Statement, to say something of...

Hi everyone!I trying to make a API call to create a new user in O365 using https://api.bettercl...

Hi everyone!I trying to make a API call to create a new user in O365 using https://api.bettercloud.com/api/v1/actions/55732220-4387-4993-96f2-8e651eb0c2b1/execute, however one of the fields require in order to run API request is asking for the ConnectorID; how would I pull the ConnectorID? Link to...

Thanks for the help yesterday. Follow up question - are API requests logged anywhere in BC? I’m...

Thanks for the help yesterday. Follow up question - are API requests logged anywhere in BC? I’m getting an execution ID in my API response message. When I query for status on the execution ID I get {"status":"SUCCESS"}…but the requested gsuite action isn’t actually performed Link to Slack thread

Hey team, I noticed that a lot of the API documentation still links to developer.bettercloud.co...

Hey team, I noticed that a lot of the API documentation still links to developer.bettercloud.com should there be feature parity with the new “integration center”? Specifically I’m wondering about pre-request scripts…have they been deprecated for BC API calls? I can’t find a place to create one Link...

Hey there! We are trying to set up a connector for AWS to sue SCIM and the API token key isn’t ...

Hey there! We are trying to set up a connector for AWS to sue SCIM and the API token key isn’t being accepted in bettercloud because of length, is there any way to allow for 583 characters? Link to Slack thread

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