Is anyone here using the BetterCloud tool in a way they think could be unique to their org?

  • 10 December 2020
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I’m curious… is anyone here using the BetterCloud tool in a way they think could be unique to their org? Have you created a fun use case for your team? Connected it with another tool in a particularly interesting way? If so, I’d love to hear about it! Please brag in thread ->


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For example… my team used BC to create a security incident response workflow that spins up slack channels + a zoom call to bring people together who need to remediate a potential issue. We talked about it in this episode of the SaaSOps Show

 


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I don't think this is super unique or that fun, but we just started with BetterCloud so still brainstorming and watching this thread for ideas.

We recently integrated our VPN which is used for privileged access with BetterCloud so when our offboarding workflow runs it will kick them off our VPN quickly which greatly reduces the scope of what they can access until we get it all revoked.



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I've created an incident response workflow for a compromised account. It logs them out of Okta, Google and Office 365, sets an auto reply for them (so people know that this person's account has been compromised), creates a ticket in Zendesk to have the person's account looked out and sends a slack message to the general channel letting people know of the compromise and the IT channel letting them specifically know to deal with it



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@hiram.gonzalez I know you’re probably doing all sorts of cool stuff…brag in here!



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I did make a nifty tool at my old org, using BetterCloud’s audit logs to estimate the amount of time saved from workflows if each action took an admin a minute to do, then I used that to try and find trends (I was just getting into making charts in Python 😂) @jabes



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the tricky part was filtering out logs that didn’t save time or affect it



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oh shoot, just saw this was for security incident response 😓 my bad lol



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No no! Anything!



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That’s a great example, thank you 😄



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I think a lot of people in the community are doing pretty cool stuff with BC and I just want to encourage everyone to share more 🙂



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@will.wiggins What VPN service are you using?



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Pritunl



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I did make a nifty tool at my old org, using BetterCloud’s audit logs to estimate the amount of time saved from workflows if each action took an admin a minute to do, then I used that to try and find trends (I was just getting into making charts in Python 😂) @jabes

 


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This sounds interesting.  We’re just starting to roll BC out in our environment, and want to capture the amount of time saved by using it.  Can you expound on what you created?

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