Question

Is there any way to make a workflow create a Jira ticket?

  • 4 January 2021
  • 6 replies
  • 82 views

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Is there any way to make a workflow create a Jira ticket? I installed the integration but looks like it just manages users


6 replies

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ideally i'd like my 'new engineer' workflow to create a ticket on a specific board for devops to take tasks


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Userlevel 2
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It’s been a requested feature I believe. I’ll see if I can find it and you can vote on it


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Userlevel 2
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But not as of yet.


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@cal.krome I am very new to BC but what about during the workflow use the Send Email action and either have the To: field be an email address you have that creates tickets then use JIRA automation to fill in the appropriate information? Or the To: field to yourself which then forwards to your JIRA email address? Something along those lines. This has actually got me thinking for my own use for this, thanks!! haha


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you have to setup your jira project to work with email handlers, this is how we have done it.


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Userlevel 5
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Feature request here: 

 

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