Question

Tracking files downloads via Bettercloud

  • 26 February 2021
  • 4 replies
  • 30 views

Hi - does anyone have any advice on tracking files downloads via Bettercloud. We want to invite collaborators to edit google sheets but not download. There doesn't appear to be any way (without a third party DLP solution) to prevent collaborators from downloading a copy of the google sheet. It therefore seems that our next best option is to just monitor for downloads. Any ideas, guidance would be much appreciated. Thanks


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4 replies

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Hey @shayne.green -- we did have a beta alert for tracking file downloads, but Google File stream and content scanning resulted in lots of false triggers. I believe we are doing our best to work with Google to make it more usable. (cc: @michael.marks, feel free to correct me on this^)

For now -- we do have an action to prevent file downloads that you can use: https://screenshots.bettercloud.com/7KupzAD2


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@mike-bc is totally right. We had that alert in beta, but had to deprecate it due to unreliability from Google File Stream. It hasn't been a top priority for Google to address.



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@mike-bc is totally right. We had that alert in beta, but had to deprecate it due to unreliability from Google File Stream. It hasn't been a top priority for Google to address.



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Thanks @michael.marks and @mike-bc. Unfortunately the prevent downloads action is only applicable for those that have view\comment access. I would basically want to ensure that users can only edit content within the browser and have no access to take a file copy. Thanks again for your responses. I will keep a look out for future feature updates.



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