Resources

An area dedicated to SaaSOps Resources - curated by your BetterCloud team!

6 Topics

community-admin1
community-admin1Active Member
published in Tips, Tricks, and Workarounds

Sending BetterCloud Alerts to a Private Slack Channel using WebhooksTutorial

If you’ve ever had the need to send messages to a private channel (or wondered what the process of configuring a webhook looks like) within a BetterCloud Workflow this guide is for you. Follow along and let us know if you have any questions in the comments section below. NOTE: You will need access to BetterCloud’s API add-on in order to complete this tutorial 1) Configure the Slack Webhook The first thing you will need to do is set-up your Slack Incoming Webhook in order to be able to send a message to a private channel.Navigate to: Slack Incoming Webhooks Choose ‘Add to Slack’ Choose a channel from the ‘Post to Channel’ section  Click ‘Add Incoming WebHooks integration’ Copy the ‘Webhook URL’ from this page.  This will look similar to:  https://hooks.slack.com/services/T011GA9NK/B0P7TR98F/mZZPPISVd6Q0BuIcTFz5t  2) Create a Custom BetterCloud IntegrationNext, you will need to create a custom action with ​​​​​​in a custom BetterCloud Integration. This action will send a POST req

4664
dukehle
1 day ago
Jordan Better
BetterCloud Employee
Jordan BetterBetterCloud Employee
published in Tips, Tricks, and Workarounds

Advanced Workflow Triggering [Video]Tutorial

I'm not sure if you've had a chance to check out BCFS | EXT at BetterCloud Flight School yet, but this video walks through how you can set up a Workflow Trigger with a Google Form and Zapier. Check it out, and follow the link to the Flight School course to learn more!   Let us know below what use case you might use this for!

240
Jordan Better
BetterCloud Employee
25 days ago
yumdarling
Community Manager
yumdarlingCommunity Manager
published in Newsletter Repository

Customer Newsletter - August 2022News

Yesterday, BetterCloud’s Director of Solutions Engineering, Mo Khalid, and Senior Product Manager, Nicole Landau, shared the secret to IT success – zero touch automation. The pair talked about how you can leverage zero touch automation in user lifecycle management, eliminating repetitive and error-prone tasks.Check out the recording to learn how automating IT workflows drives employee productivity, keeps sensitive data safe, and elevates the employee experience.  Company news:Introducing BetterCloud Flight School Our new immersive learning experience, Flight School, reimagines how customers learn BetterCloud’s platform with the introduction of self-paced training courses. Read up about what this means for your SaaS journey and how you can earn your stripes (and swag!). Upcoming Webinar:What’s the Score? Benchmarking SaaSOps to Tackle IT Challenges Curious how your organization’s IT environment compares to your peers? Join us on September 28th to learn the SaaSOps trends we are seeing a

210
yumdarling
Community Manager
1 month ago
yumdarling
Community Manager
yumdarlingCommunity Manager
published in Tips, Tricks, and Workarounds

Workaround: Scheduled Onboarding

More and more, we are seeing our customers implementing zero touch IT and bursting at the seams with new ideas on how to automate and create a hands-off process for their IT teams to be able to concentrate on more strategic and sensitive projects. A recent post in our BetterIT community got us thinking here at BetterCloud: How do we provide our users with a way to schedule onboarding without the use of Okta or Zapier; sticking only with Google and BetterCloud?We set out to make this workaround happen, and today we’re providing instructions on how you can set up onboarding using a Google Sheet, an Apps Script, and BetterCloud. This allows IT admins to set a specific date as an employee’s onboard day, detailing down to the hour when onboarding should occur. It ensures that the user is set up for success on day 1.Please note: This Apps Script is designed to only move users into their onboarding OU. This should not be used to schedule any other automated processes. We do not recommend modi

1280
yumdarling
Community Manager
4 months ago
yumdarling
Community Manager
yumdarlingCommunity Manager
posted in ebooks

The Definitive IT Guide to SaaS Management Platforms

A perfect storm of trends is driving SaaS management platform (SMP) adoption right now. But what exactly does an SMP do? And why would IT need one? Packed with 40 pages of guidance, tips, and data on SMPs, this is the most comprehensive guide to SMPs out there.Download this ebook here to learn:What an SMP is (and isn’t)  Why SMPs are so popular right now 12 ways SMPs cut costs, save time, and reduce risk How to make a business case for SMPs  4 signs you’re ready for an SMP The secret to successful automation with an SMP Tips on maximizing your success with an SMP 

0
yumdarling
Community Manager
8 months ago
yumdarling
Community Manager
yumdarlingCommunity Manager
posted in ebooks

Cheat Your Way to IT Success With Zero Touch Automation

This ebook offers up several "cheat codes" that IT can use to increase efficiency and maximize investments in SaaS, including: Onboarding and offboarding employees more efficiently by using triggers to kick off BetterCloud workflowsCreating extensions in BetterCloud to reduce manual work for IT Using Custom Triggers to create workflows that meet your unique business needsClick here to go download this ebook! 

0
yumdarling
Community Manager
9 months ago
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