Hey all -- Stoked and delighted that Forrester has independently published its inaugural market report on SaaS Operations. This is a HUGE validation of the SaaSOps COMMUNITY, practice and market category! As the pioneering members of the SaaSOps community, all of us could not be more thrilled about...
Here’s a 🧵 topic: is anyone out there managing their Workspace tenants in an “infrastructure-as-code” (:buzzwords:) manner?
Looks like there are over 1.3 billion active Windows 10 devices right now. I’ve always liked Macs, but they come at a cost—so would you consider *not* giving employees the option of Windows vs. Mac?
The Supreme Court ruled that in essence, you can’t copyright an API. ZDNet says this should prevent an influx of copyright troll cases, but are there any other implications that you can think of?
I recently switched back to an iPhone reluctantly. Reluctantly because...I prefer notifications on Android, especially for work.Now Apple is (supposedly) overhauling notifications in iOS. What else are you hoping to see in the next iOS?
Transfer of ownership - Drive files for offboarded employees• Does anyone have strong opinions about ownership transfer of old documents vs a monolith “Archive” account? • What is your preferred way to transfer old data that needs to reside in the organisation ?• Do you only transfer shared files or...
I'm doing a blog post on top tips for sounding good and looking good online. Anyone willing to send me their top tips? Happy to quote you!
Looks like NVIDIA is trying to figure out how to get RTX and ray tracing into Chromebooks. We’ve already had this discussion, but for those of you who might be on the fence, would dedicated graphics make you more interested in provisioning Chromebooks more widely across your org?
Does anyone have like an IT 'Menu of Services' (i.e. what IT will and won't do) at your organization? If so - what platform are you using to host this information?
Q, What Windows computers do you deploy to ENG and Non-eng users? Also do you find that 8gb if enough for Finance users or do they "need" 16gb?
Not sure where this should go, so I’m posting here:Looking for ideas to provide employees with a self-service portal to purchase the standard set of peripherals we provide everyone (keyboard, mouse or trackpad, display, etc.). Since going full remote, and starting to scale aggressively, ordering and...
When people return to the office and they start doing meetings from their desks instead of going to a conference room, what would be the best way to make sure others around them are not distracted by noise? using better quality headphones? if so, what brand do you recommend? or what are you guys pla...
What Windows computers are the bee’s knee’s for your engineers right now? I am considering 13/15" laptops right now with 32 GB of Ram.
Looks like Google I/O is virtual again. I just bought a new phone, but still curious to see what Android looks like. How about you? What products, features, whatever are you hoping for this time around?
Hey, friends! Thought I’d take advantage of the poll feature here and get some feedback on the Monitor newsletter. If you have any thoughts other than the ones I’ve listed here in the poll, please let me know!
Anyone know a good ticketing system that supports a bot for self service and auto resolution attempts?
I've noticed more and more job listings on LinkedIn and #job-openings have excluded salary/pay expectations up front although some tout transparency being a core value. Is that still taboo? I've read conflicting articles that say that barrier should be taken down. Thoughts or opinions?
I know some orgs are talking about what returning to the office might look like. Does anyone have any plans or thoughts on how you’re going to adjust your office technology setup for more hybrid in-person/remote work? more small meeting rooms? changing white boards for smart boards? different confer...
Good morning! I just started a new role and the company does not have SSO, we are also looking to change the primary domain as well. That being said, I would love your thoughts on which one I should tackle first. knowing they are both going to break many things. Would you do the domain change first...
Tooling question: Replacing VPN/Content Filtering. Looked at Cloudflare and not impressed so far. What other options are people looking at/using in the 2021 era?
How are you managing remote employees technology hardware? Deploying and Receiving when they leave, physical maintenance or repairs etc. Many of us are dealing with this for the first time in a proper capacity
Do you know of any Big Sur compatible app that converts swf files to mp4?
The Verge reported on this new widget that will play a variety of sounds to help you bail from a Zoom call. As someone with a kid, I don’t love it! How would you feel if someone used this on you?
Anyone have a particular practice they follow for users that go on extended leave, like mat or pat leave? Do you make the effort to cut access and then reinstate upon return? Do you suspend access? trying to figure out a best practice.
i think we covered this briefly during one of the earlier SOLVE when we discussed DMARC. how have you guys dealt with getting around SPF lookup limits? is dynamic SPF offering (like that of ondmarc) the way to go? or can you use CNAME and TXT and manage your own? Link to Slack thread
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Link to Slack thread