Hey all -- Stoked and delighted that Forrester has independently published its inaugural market report on SaaS Operations. This is a HUGE validation of the SaaSOps COMMUNITY, practice and market category! As the pioneering members of the SaaSOps community, all of us could not be more thrilled about...
Sweden gets super dark this time of year, totally need a ring light so I don’t disappear with Google Meet Background Replace - anyone got any good suggestions?
Anyone ever successfully used two video conferencing solutions at once? i.e, Two participants on Zoom, and one of those participants + another on teams? Trying to get creative with something.
Has anyone switched from RingCentral to Zoom Phone? Would like to hear about your experience.
Anyone have a SaaS product that does OCR on documents? We are looking to automate our workflows around invoices that are sent in either physically in the mail or via email to OCR them and then take actions based on preset rules
Looks like somebody already found a multiscreen work around https://www.macrumors.com/2020/11/24/m1-macs-able-to-run-six-external-displays/
anyone have any experience with dictation software/features for Windows 10? a senior colleague has a broken wrist and is looking for a way to reply to emails, etc.
Just learned that the new MBP 13 with the M1 chip can only support 1 external monitor.... anybody have workarounds or plans for how the hell to solve that? so many people in their wfh setups have duals....
Has anyone found a good place to still order intel macbook airs? We’re stuck between the “apple only sells m1 devices” and “these apps won’t work on big sur, let alone arm”
anyone move to or from HelloSign from another e-sig vendor and care to let me know some reasons? we’re using DocuSign and looking if the cost savings are worth moving to HelloSign.
Hey All, I need recommendations for Contract Tracing Software asap. The order just came down from the CEO we need this deployed immediately. Has anyone worked on this yet? Anything I need to look out for? I imagine this would work via Bluetooth connections on cell phones. Thoughts?
What are your best practices for verifying user identities for when they call in to the help desk?
QQ: as IT leaders what ideas or plans for 2021 are in the works for your team(s), especially towards supporting your users as they continue to work from home?
it might a stupid questions but anybody have a good comms/plan to convince the management board why we have to start immediately enforce enabling 2-SV ? anybody done that before ?
Throwing this out there, has anyone found a SaaS solution that automates documentation? Asking for a friend. Link to Slack thread
How do people keep up with blogs and news nowadays. I feel kinda lost after all the years of “Death to RSS”.• Do you use a reader application?• Do you just keep a bookmarks bar and read everything occasionally?! • Do you just trust that @richard.moy will bring everything noteworthy to you?• How to n...
My question for everyone here since I don't think I saw this in any of the altitude stuff so far:What is the ideal Staff:IT ratio in a modern SaaSOps world?
Looking at a lot of these sessions... How is SaaSOps often enough distilled down to on-boarding and off-boarding? Yeah, they are the most impactful parts of the user lifecycle management, but they are also the shortest time frame for any one employee. Am I missing something in here, or?
I know everyone is PUMPED for BetterCloud’s Certification program!In the spirt of that, I am curious… What training sites, videos, podcasts, books, links does everyone use in general? What certifications are you interested in or in the process of taking? Best practices for studying, note taking,...
Anybody have any BI tool recommendations? Something with a bunch of built-in connectors would be great such as Domo or Sisense, just seeing what else may be competing along with them in this space.
Is there a channel for scripting like Bash/Python/Powershell? Link to Slack thread
What is the going rate for an IT consultant these days? I am in New York state if that means anything. Link to Slack thread
Anyone have any experience or suggestions on removing the Adobe Sign functionality from Adobe Reader? We use Docusign and want to avoid confusion for our staff. Link to Slack thread
anyone here know of a laser printer with a small-ish footprint? we have your standard-issue Brother laser jet and it's great, but it's huge and i'm sick of looking at it Link to Slack thread
Link to Slack thread
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Link to Slack thread