Hey all -- Stoked and delighted that Forrester has independently published its inaugural market report on SaaS Operations. This is a HUGE validation of the SaaSOps COMMUNITY, practice and market category! As the pioneering members of the SaaSOps community, all of us could not be more thrilled about this.
Check out the blog post & report here:
Forrester Research Publishes Best Practices Report on SaaS Operations
Full Report (PDF)