What tools do you use to see what Saas software is running in your environment?
Are you asking for options, or just taking a tally of who uses what?
BetterCloud just launched a feature called Discover that does exactly what you're describing (https://www.bettercloud.com/app-discovery/) ... some others in the space are Intello / Torii / Blissfully. I'm sure there are others I'm not thinking of right now...
Was seeing for options. Blissfully seemed great but it's a $10,000 price point for entry
Will check the others thanks @mike-bc
I mean if you just want to see a good portion of it you can just extract oauth tokens from gam
@bach632 Check out Ep2 of SOLVETank https://youtu.be/xbA0U0q5Ckw where we had on to do a demo.
We have blissfully and are likely not renewing. Intello is my personal favorite - they’re a little cheaper and they treat their customers pretty well.
although I do like the email discovery feature in blissfully. it’s nifty.
Other than BC’s Discover, I have really liked G2Track, especially since they are G2 after all and have that massive library of reviews to leverage as a way to help you find the best options, best pricing, duplicate tools, and equivalent SaaS.
Honestly a lot of this conversation comes down to what finance system your company uses. If it’s not netsuite, xero, or intacct you may be left with only being able to add finance data by import, and the effectiveness of that varies a lot across these tools.
super valid point, @rose
It’s no secret that I’m a big fan of Intello. To be fair, I’ve also been impressed with the forward progress that Productiv has made. The BIG BOY in this realm is Zylo, but… you won’t get them cheap either.
We use Blissfully, it’s tremendous, but you have to invest time and effort into it, and you need to add in expense data and finance data. It works best with Finance, Security, and IT working together on it, but you need a clear objective with it too.
If you’re looking for a tool that will automatically just do the work for you, one doesn’t exist. There’s a lot that might tell you what apps are there.. but they’re only going to tell you what you can already find out, which is anything that someone signed in with OAUTH. Useful, but really only like 20% of the iceberg here.
I can only add on to what @jfuller.depu said here with the addition of your Legal team - I think that is a piece I myself probably neglected for far too long when it came to understanding how Shadow Procurement happens. Good compliance is a team effort in that sense and all four major players needs to be aligned with the playbook
Yeah, +1 to Legal team as well. Software and Procurement compliance is truly a team sport, and it helps IT avoid being the constant hammer and ‘Dr. No’ all the time.
We’ve used this to start handling software review requests (for new ones), compliance reviews (storing compliance docs), vendor management (light contract management and storage) and compliance management and enforcement. But that took finance keying in a lot of historical data, configuring our expense and finance apps (which still are clunky) and then working through how to best go about doing this. It’s definitely a 1.0 process, but it’s better than a huge spreadsheet and then an export of user sign-ins and then trying to reconcile what matters versus what’s just someone viewing something. My problem with this was largely around the time; I just didn’t have the time to give to it and set it up for months so it was easy to go “nice, but maybe not worth it?” Not an advocate for this one particular tool, but more of the toolset in general… but you can also solve 4 groups problems with one tool if you think about it differently.
Intello and Zylo both offered “help” from AE’s to help ingest data. It’s worth asking about. I’ve been able to submit CSV’s of data that Intello has been able to schedule importing into our instance. This comment is not to take away from the wisdom Joseph is talking about-- it still does require a bit of attention to make sure it stays up to date and clean.
Yeah, also leverage the CSM team at your vendor, they genuinely can and do help.
Definitely agree that software management is a cross-departmental effort, and a very useful one at that. The efficiency to be gained by even tracking your app usage and spend mostly accurately is pretty huge, no matter what tool you’re using to do it. (That said, I’m like Joseph in that I really don’t have time to put several weeks of work into cleaning up the mess of data we have coming from all our tools, plus finance data. So I personally lean towards tools that use ML/automation to help clean things up for me, or otherwise have a CS team that will offer to help me do the work.)
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