Question:What’s a good number of Direct Messages vs. Private Channels vs Public Channels in you...


Userlevel 3
Badge +2
  • Active Member / Beta Tester
  • 1477 replies

Question:
What’s a good number of Direct Messages vs. Private Channels vs Public Channels in your experience?



🗨 Link to Slack thread

12 replies

Userlevel 2
Badge +2

Clarification question - define good number? 😄

Userlevel 3
Badge +2

Good:

adjective (better, best) 
1 to be desired or approved of: it’s good that he’s back to his old self | a good quality of life | [as exclamation] :  Good! The more people the better! 
• pleasing and welcome: we’ve had some good news | it’s good to see you again
• showing approval: the play had good reviews
2 having the required qualities; of a high standard: a good restaurant | his marks are just not good enough
• skilled at doing or dealing with a specified thing: I’m good at crosswords | he was good with children
• healthy, strong, or well: she’s not feeling too good
• useful, advantageous, or beneficial in effect: too much sun is not good for you
• appropriate to a particular purpose: this is a good month for planting seeds
• (of language) with correct grammar and pronunciation: she speaks good English
• strictly adhering to or fulfilling all the principles of a particular religion or cause: I am the eldest of five in a good Catholic family.

noun [mass noun] 
1 that which is morally right; righteousness: a mysterious balance of good and evil
2 benefit or advantage to someone or something: he convinces his father to use his genius for the good of mankind | the preservation of old buildings matters because they contribute to the general public good | he is too clever for his own good.

Userlevel 3
Badge +2

sorry, @vrklgn I had too 😉

Userlevel 3
Badge +2

Ohh.. Not what you were asking about?

Userlevel 2
Badge +2

😂 bonus points for throwing me the literal meaning of good. But point taken

Userlevel 2
Badge +2

It’s ok I started to write a lengthy explanation of “good” - hold on 😄

Userlevel 3
Badge +2

Let me rephrase my question then

What are your numbers?

Userlevel 2
Badge +2

I think measuring DM in comparison to the other metrics is kinda pointless as it measures peer-to-peer communication. Having people making private conversations and DMs is the way we are used to communicate when we want specific people things. Talking in a group context even if it is non-work related is not everyones cup of tea.

My definition of good when it comes to slack conversation will be that communication in public channels are more healthy than private ones. And DMs will always for me at least be “i just wanted to talk to one or two people about a specific thing without creating a channel.”

With that said - let’s talk numbers

Userlevel 2
Badge +2

60/30/10 I think is pretty healthy for an org.

60 DM, 30 Public, 10 Private

Userlevel 2
Badge +2

But then again as noted by the Slack stats page itself

Some people post a lot of little messages. Others try to get it all in one. This data is best used for understanding your whole team's use of Slack, not evaluating an individual's performance.

If you are like me writing short bursts of text snippets all the time because you spit information like you were in god damn Hamilton you skew the statistics 😂

Userlevel 2
Badge +5

Right now our most mature org is about 80/10/10…. We’d like that to be closer to 60/30/10, like @vrklgn but it’s a long road to getting there.

Userlevel 2
Badge +2

Yeah we are not nearly there here either - I think our average is around 70 / 20 /10. An interesting discovery was that public messages decreased with Covid - and DMs raised. But Private Channels stayed roughly the same 💭

Reply