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With the Contacts API disappearing in June 2022, are there plans to build scripts for the People API?I am desperate for a replacement for the Contact Sharing in g.bettercloud.com. It’s what brought me to BetterCloud.If there are plans, please consider this use case: Workflow: IF user is added to an OU, then add “People” from that OU to the user’s Contacts.
What is Workflow Automation Software?One of the technologies is workflow automation software that can be used to automate complex and different kind of business processes to avoid human intervention.Workflow automation tools transform existing and manual business processes like requests, approvals, sending out emails, task assignments, claims, etc., into a centralized platform.Tasks that need more manual paperwork can be managed digitally in a systematic process. Facts You Must Know About the Importance of Workflow Automation SoftwareMore than 60% of sales time is pointless on unproductive prospecting. CEOs spend around 30% of their time on tasks that can be automated. Poor lead management costs enterprises at least 1 trillion USD per year. 80% of customer support experts trust handling workload and time is the biggest problem. Employees spend 50% of their time searching for documents in a manual way.So, it’s clear that enterprises spend more time on needless, manual works that can
Ability to Remove External File Collaborators of one specific domain but not the other external domains
Recently got my BC admin cert but that shiny PDF is not helping me solve this problem:I have 5000 files that I need to remove shared access to but only for users of a specific external domain and not other external domains.So ‘Remove All External File Collaborators’ action is not the answer.In Okta Workflows I can make my WHEN card a ‘child flow’ then execute the workflow at will by clicking “Test flow” and passing through whatever test data I want…I can’t really think of a way to do that in BC. I know I can click on an individual or a collection of users, groups or files and run workflows or actions that way but I can’t set IF conditions like I want, and I can’t build a workflow that translates into what I actually want to achieve. We NEED nested IF conditions like Okta workflows…please for the love of….nested if/else logic.I tried setting up a dummy DLP alert that fires whenever a file is shared with this @example.com and then using that as my WHEN on a workflow with a THEN to simply
Hi all! During an office hours recently, I got a really good question about rechecking logic, and seeing if a user is still suspended after 30 days. The use case here was, if the user is still suspended after 30 days, they’d like to begin deleting the user’s account. This was solved by running the initial Offboarding, then adding a Wait for Duration for 30 Days, followed by an Add to Group (called in this example “Recheck”). After the 30 days, the user can end up in the Workflow below. If they want to be completely Offboarded and have their accounts deleted, these variables can be checked… This can be done in a few different ways, but the idea of adding a user to a recheck group or rechecking the status of a User can be done with an action at the end of the first Workflow, which is checked by the events/conditions of a second.Hope this is helpful!
I have a weird bettercloud workflow question - specifically for GSuite.I am creating a new workflow to trigger When -> New User Created in G-SuiteWhen I select that trigger, the IF commands list shrinks to a small number of field choices (see attached screenshot).Specifically I cannot use "IF - Org Unit Is"However, if I select the IF command before selecting the WHEN; I am able to build the desired combination; even though my IF doesn't show in the choices.Before I start creating all of these workflows using this 'glitch'; does anybody know if this will work?🗨 Link to Slack thread
Hey. Anyone know what attribute in the Google Profile this IF statements 'region' is looking for? I can't see region as an option when look at the User Information in the Admin panel.🗨 Link to Slack thread
I set up a disable forwarding workflow, triggered by an alert for users forwarding email.The alert was triggered by 9 accounts, but the workflow only ran against 1 of the accounts.🗨 Link to Slack thread
With the wait for approval BC step in a workflow, if the approval is denied - will they be reasked to approve the step again at some point? If not, that would be a nice feature to have🗨 Link to Slack thread
Has anyone setup a workflow to delete a Box account based on Google suspension? I can’t seem to get it to work, and was curious to see what others may have setup for Box when it comes to offboarding.🗨 Link to Slack thread
Hey everyone! Back at the lab, we are currently trying to gauge sentiment on *how* our customers would share. We are currently evaluating a solution where BetterCloud could take a snapshot in time of a Workflow that is built and then generate a public link that could be shared. Right now, we are talking about making that a link accessible to anyone with access to it. Thoughts on if this would be a means in which sharing Workflows would work for you?🗨 Link to Slack thread
I’ll toss something in here that may be useful to get us started. If you’re creating users and want to trigger onboarding in BetterCloud, it may make sense to create a “user creation wizard” workflow and create them first in BetterCloud. This workflow to create the user in your app doesn’t need a WHEN or an IF. So instead of creating a user in G Suite, then having to immediately edit their profile, consider this two-step workflow (which works for Okta and 365 too). 1. Create User2. Edit profile of user in action 1You can then run this On Demand, calling the workflow as an action from the Users section. What this does is allows you to create a user with all of their profile information in one spot without needing to create, edit, and fill in all profile info. It also ensures it will trigger onboarding properly, so if you’re sayingWHEN New UserIF Department is...BetterCloud will pick up the user and the department without missing a beat.🗨 Link to Slack thread
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